5.1 – Troubleshooting Hardware
Troubleshooting Hardware
Many troubleshooting tasks will involve computers, laptops, and other hardware. In this video, you’ll learn how to troubleshooting with the Power On Self Test (POST), blue screen of death (BSoD), proprietary error messages, blank screens, no power, sluggish performance, and overheating.
5.2 – Troubleshooting Storage
Troubleshooting Storage Devices
Our drives provide a critical long-term storage for our important documents. In this video, you’ll learn about troubleshooting grinding noises, drive not recognized errors, data loss, corruption, RAID issues, S.M.A.R.T. analysis, IOPS measurements, and more.
5.3 – Troubleshooting Displays
Troubleshooting Display Issues
Our LCD displays are the most-used output device on our computing systems. In this video, you’ll learn about troubleshooting input sources, LCD projector bulbs, fuzzy images, burn-in, dead pixels, flashing screens, and more.
5.4 – Troubleshooting Mobile Devices
Troubleshooting Mobile Devices
We rely on our mobile phones and tablets to keep us connected. In this video, you’ll learn about troubleshooting battery issues, broken screens, improper charging, liquid damage, overheating, digitizer issues, cursor drift, and more.
5.5 – Troubleshooting Networks
Troubleshooting Networks
Troubleshooting a network issue can be a challenge for any technologist. In this video, you’ll learn about troubleshooting lack of connectivity, intermittent wireless connections, high jitter values, poor VoIP quality, port flapping, high latency, and more.
5.6 – Troubleshooting Printers
Troubleshooting Printers
Troubleshooting a printer combines software, networks, and a relatively complex mechanical device. In this video, you’ll learn how to troubleshoot bad output, garbled prints, paper jams, stuck queues, grinding noises, finishing issues, page orientation, and more.